Services

Dentistry/Medical Support

Your clients trust you to offer them the very best service, not just when it comes to their medical or dental needs, but at every touchpoint they have with your practice. And that can be hard to maintain when your practice is busy and it’s just you.

With us by your side, you’ll know that every single interaction with your clients will be to the highest standard. Whether that’s answering initial enquiries in a friendly and thorough manner, to being able to follow up after treatments promptly and with the right information to hand.

At EM Office VA, our experienced and knowledgable team are here to help with any aspect of your practice, letting you forget about the admin and concentrate on the work you do best.

We can help with;

• Practice inbox management
• Deal with daily enquiries
• Act of first point of contact
• Appointment coordination
• Organise letters/reports
• Coordinate repeat appointments
• Research and feedback
• Issuing/creating invoices
• Update/complete CQC policies

Admin Support

We know what it’s like running your own business. There’s always so much to do. Constant emails to answer, sales opportunities that you don’t want to miss and customers to look after, not to mention doing the work that you need to do to keep the cash flow flowing.

That’s where a virtual assistant can really help. At the end of the day, you’ll only be growing your business and making more money by doing the work that only you can do. So why are you wasting precious time by sorting the admin yourself? Time better spent elsewhere.

At EM Office VA, our team are here and ready to take on all the time-consuming jobs that you don’t need to do. You get on with the work you do best.

We can support you with;

• Inbox management
• Diary Organisation
• Creating/Maintaining documents, files or databases
• Deal with enquiries
• Act as point of contact
• Organise client comms
• Productivity and efficiency checks
• Proofreading
• Set up interviews, shortlist candidates and reference checking